Ah, the joys of being an instructor. An educator, provider of information, leader, and so much more. Every time I feel like I have a full grasp of what I am supposed to do, something new surprises me and presents itself as a challenge, further adding to the aforementioned joy. I started teaching full-time two … Continue reading The Dilemma of Teaching – Yoga vs. Hospitality
A friend recently told me a story about her awful experience with her cable provider's customer service department. She said that even though her problem was resolved, the agent on the phone made no efforts to be kind. "Isn't that his job?", she questioned. "He is being paid to provide a service. He is being paid to … Continue reading The Business of Service and Kindness
Teaching Hotel Management has been one of the most rewarding things I have done, and it has definitely turned in to a highlight of my career. Some of the courses I teach are clearly relevant: Front Office Operations, Sales and Marketing, Supervision, etc. However, it is difficult to capture my audience when the topic is called "Facilities Management". … Continue reading The Power of Empathy
Definitions (from Dictionary.com): Relative: considered in relation or in proportion to something else. Absolute: viewed or existing independently and not in relation to other things; not relative or comparative. I was first introduced to the concept of relativity through studying Einstein's theory, which stated that all motion must be defined relative to a frame of reference and that … Continue reading Relative or Absolute?
Here it is! Another year coming to an end! I mentioned in my previous post that I will not be setting any resolutions for 2017, instead I will be setting intentions. Some people have asked me what the difference is, and I am happy to elaborate. First step, defining the word "Intention": in·ten·tion inˈten(t)SH(ə)n/ noun … Continue reading Resolutions vs. Intentions
Another year comes to an end, and it definitely has been eventful. Here's a look back at all the great (and some not-so-great) things that happened in 2016 that impacted me. Personal: The year started with heavy wedding planning. Anup and I decided last year that we will adhere to cultural norms and finally get hitched. … Continue reading 2016 – A Reflection